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Taking Care of Your Culture

As business owners, we spend most of our time focused on the external side of our business: making sure we’re offering services customers want, attracting great leads so we can increase our sales, delivering exceptional value to our customers.  But how are things...

5 Steps to Being Excellent in Sales

I can’t even tell you how many people have told me that being a top-performing sales person is a gift that you either have or you don’t. Now, while it is true that some sales superstars are born with a natural ability and a style of personal confidence that makes...

3 Things to Increase Sales and Help You Grow Comfortably

Growth is good and you should celebrate when your sales numbers are climbing. AND you should expect a few growing pains along the way. Owning a business takes heart, hustle and true grit – it’s NOT the easiest route, but it comes with some awesome rewards. We...

Three Rock Solid Reasons to Focus on Repeat Business

Have you ever stopped to ask yourself what the total client lifetime value (CLV) is in your business? How much is a customer who buys from you not just once, but multiple times truly worth? You see, even when you’re selling high ticket items with a long lifespan,...

3 Mistakes to Avoid When Thinking About Hiring

Your business is growing. You’ve got solutions your customers want, a competitive difference to leverage and a sales process that closes consistently.  FANTASTIC!! But as you know, growth brings challenges – and one of the biggest challenges I see business...