Got a question?

Frequently asked questions

Have a question?

Here are a few of the most frequently asked questions. The answer to the biggest question is yes, we do offer guaranteed satisfaction. We believe that the information we provide will save you countless hours of hard work and research, but if you’re not happy, we’ll make it right.


What if I can't figure out how to apply the content to my business?

This is one of those questions that people ask us privately FAR MORE OFTEN than you might think… So, we have a few solutions:

Option 1 – write a comment directly below  asking your specific question.  Our team monitors those comments every working day and can reach out to you with a direct answer.

Option 2 – Ask the community.  If you want to get other people’s ideas on your question, you can go to the ROUNDTABLE room and make a new post asking for some support on how to apply what you’re learned to your specific scenario.  There is so much wisdom in our Members, this could be a really rich way to solve the problem.

Option 3 – contact us to discuss Private Coaching options.

How do I know for sure that the content is as good as you say it is?

First off, this is Madeleine talking right to you, personally, and I want to say that I love that you are a discerning person. Bravo for not just taking our word for it!

To answer your question, the first thing I would say is that our testimonials are REAL. Go ahead and look them up. Those are real business owners who have been using the EXACT CONTENT that you’re getting access to for years now. They have real businesses with millions and millions of dollars of annual growth and with every single problem (or is it opportunity!) that comes with it! Next, I believe that you should trust but verify. So, read our blogs and sign up for the 7-day free trial to see for yourself if what we teach passes your sniff test.

Finally, I’ll just say a few words about me. I’ve been in the greater home improvement industry for my whole career. I’ve studied — and I’m not talking just about in books and classrooms — what it really takes for small- to mid- sized business to succeed or to fail in this industry. I’ve watched people do it wrong, I’ve seen them do it right and I’ve coached hundreds of people through the gap between the two. I’ve taught over 25,000 pros since 2016 and I have lived an entrepreneurial life myself. In fact, Homepro Toolbox is the third business I’ve built. So, what I teach in the toolbox and the content contributors we vet and share with you is real, tried-and-true stuff.
Are there other options out there? Other approaches you can take? Absolutely! But what is in the toolbox is the absolute best of what I’ve ever seen and is the real content that I’ve used to help business owners not only grow great businesses but also be happy and feel successful along the way. I would encourage you to take the leap of faith! We have a 30-day money-back guarantee. I think it’s well worth the gamble!

What if I don't find what I need?

You’re getting into the Homepro Toolbox on the ground floor.  We have SO MUCH content that we have planned for you and if you don’t find what you need, just ASK US.  We can work to get you an immediate usable answer RIGHT AWAY (and I’m talking within hours most of the time!) and then will prioritize that content for formal addition into the toolbox.  So, you get to dictate our next steps… cool, right!?!?

And, worst case scenario, we offer a 30 day money-back guarantee.


How long is the membership?

This is a subscription. Just like Netflix, Home Chef or Amazon Prime.  Your membership will automatically renew on the basis that you picked (monthly or annually).  You don’t need to lift a finger, and you can end it any time.

Am I stuck in a contract? What if I want to end my membership?
Absolutely not. You are not stuck in a contract.

The truth is that we don’t want Members who are in the Toolbox out of obligation. We want people who are there because the want to be there and because the tools and resources and community are helping them. If that’s not the case, you can just end your membership.

In fact, if you want to end your membership, just click here to request the cancellation and we’ll get that going for you now!

No hoops to jump through, no legally binding contract to get yourself out of. Just that easy! Now, of course, we love our Members and want to make sure you have the best possible experience, so you may get a call checking in on why you left, but it will be in service to you and to our other members, not to strongarm you in coming back. Deal?

What if I join and I don't like the content?

My friend, I have been there!!!!  You get all excited because the ad was so great and you think that the course is just going to be life changing and then you get into it and it’s slow, and full of stuff you already knew or is just plain BAD!  That’s the worst, especially when you’ve invested your time and your money in it.  And the time is what burns me the most.  We love what we’ve built in the Homepro Toolbox and we think that there are enough tools and support in there to suit everyone, but we know that one-size-fits-all is just not realistic.  So, if you make the leap, join the Community and just end up hating it or finding it useless, we have a 30-day money-back guarantee.  Just reach out to us via email (reply to any email we’ve sent you) and we will help you end your membership and refund you the money.  Just that easy.  

Get in touch

Do you have questions about Home Pro Toolbox? Existing member looking for help? No problem!